Here's the screenshot taken before the company restore its app description:
From a distance, it looks like this could be related to Apple’s Dev Center attack, but it’s not likely. 9to5Mac’s Mark Gurman suggests the hackers could have gained access to Viber’s iTunes Connect account using a phishing scam.
From the company’s initial statement on the hack:
A Viber spokesman has reached out to us the following statement:“Today the Viber Support site was defaced after a Viber employee unfortunately fell victim to an email phishing attack. The phishing attack allowed access to two minor systems: a customer support panel and a support administration system. Information from one of these systems was posted on the defaced page.It is very important to emphasize that no sensitive user data was exposed and that Viber’s databases were not “hacked”. Sensitive, private user information is kept in a secure system that cannot be accessed through this type of attack and is not part of our support system.
“A few days ago a “hacker” was able to gain access to a couple of Viber.com email accounts via a phishing attack. This has since been fixed.So what do you think ?
Data they recovered allowed them to deface our support site and also gain access to our iTunes Connect account (App Store) at a level that allowed them to change the description text of our app – which they did a few days ago around the same time as the original defacement. We noticed this within minutes, fixed the metadata and removed this user (in fact, all users but one) from our iTunes Connect account.
Unfortunately, on Saturday this happened again. Upon further investigation we realized this is a security issue in iTunes Connect. It seems that when you remove a user, if the user is logged in, then the user stays logged in. We hope Apple fixes this issue soon, as currently we have no way to permanently disconnect this user from our iTunes Connect. We have reached out to Apple regarding this issue and are waiting on their response.
At this point, we want to reassure users, that this has no impact on the security of the Viber App, Viber System, our databases, user information, etc. It’s merely an unfortunate nuisance.“
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